We prioritize requests based on needs(homeless, hungry, imminent danger) first vs. wants (need to move but no $$, furniture, transportation, late on storage unit or car). Additionally, please know that we are a donor funded organization and this will play a factor in how and when we can help. We WANT to help but we are not a government agency with funding. We will contact you. We have hundreds of requests each month. We’re here to Elev8Hope! We hope we can bring light to your world and that you will gladly do the same for others when you’re in a better place.